Privacy Policy

We understand your concerns about personal information, so we have developed the following privacy policy to clarify how we collect, use and protect your information.

1. Information collected
1.1 Personal information: When you register, place an order or use our services, we may collect your personal information, including but not limited to name, contact information, address, etc.
1.2 Payment information: When you make a shopping transaction, we will collect payment-related information, such as credit card information, etc.
1.3 Device information: We may automatically collect information related to the device you use, including device model, operating system version, etc.
1.4 Log information: When you use our services, our system may automatically record some log information, including access time, accessed pages, click stream, etc.

2. Use of information
2.1 Providing services: The information we collect will be used to provide you with the purchased goods or services and to ensure the completion and delivery of the order.
2.2 Personalized experience: We may use the information collected to personalize your shopping experience and recommend products that are more suitable for your preferences.
2.3 Customer Service: The information collected helps us better respond to your customer service requests and support needs.

3. Protection and storage of information
3.1 Security measures: We take reasonable security measures to protect your personal information from unauthorized access, use or disclosure.
3.2 Storage period: After we have achieved the purpose of collecting the information, we will delete your personal information in accordance with the period specified by laws and regulations.

4. Sharing and Disclosure of Information
4.1 Third-party service providers: We may cooperate with third-party service providers to better provide services. We will share necessary information with them and require them to take appropriate protective measures.
4.2 Legal requirements: We may disclose your personal information in accordance with the provisions of laws, regulations or court orders.

5. Privacy rights
5.1 Access and Correction: You have the right to access and correct your personal information. If you need to access or correct information, please contact our customer service team.
5.2 Withdrawal of consent: You have the right to withdraw your consent to our collection and use of your information at any time, but withdrawing your consent may affect your use of some of our services.

6. Updates to the Privacy Policy
We reserve the right to update our privacy policy and the updated policy will be posted on our website. Please check back regularly for the latest information.

7. Contact us
If you have any questions or comments about our privacy policy, please contact us at:
Email: link@biongn.com
Customer service hotline: 627-116-60